Privacy Policy

Last updated: November 30, 2025

At Cichlify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect information that you provide to us directly, such as when you:

  • Create an account or subscribe to our newsletter
  • Contact us for support or inquiries
  • Use our AI tools, software development services, or consulting

This may include your name, email address, phone number, company information, and any other details you share.

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Respond to your inquiries and provide customer support
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who assist us in operations (e.g., email services, analytics)
  • Legal authorities if required by law
  • Business partners in case of merger or acquisition

All third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Request data portability

To exercise these rights, contact us at [email protected].

6. Cookies

We use cookies to improve your experience. You can manage cookie preferences in your browser settings. For details, see our Cookie Policy.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with the updated date. Continued use of our services constitutes acceptance of changes.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]
Phone: +265 999 86 88 02 or +7 708 845 2658